Q. 1: How does store credit works?

A. Every time you place an order for $100.00 or more you will receive store credit for your future purchases.

• ORDER FROM $100.00 - 999.99 GETS 5% STORE CREDIT
• ORDER FROM $1000.00 - 1999.99 GETS 7.5% STORE CREDIT
• ORDER FROM $2000.00 or more GETS 10% STORE CREDIT

Q. 2: What is the minimum order?

A. There is no minimum order.

Q. 3: How can I get your printed catalogs?

A. We do not offer any printed catalogs, because it takes about 2-3 months to get the printed catalogs ready and mailed out to the customers, and in body jewelry industry there is new product (style or design) coming out every day, so by the time customer get the catalog the style or design will be sold out or old .that's why we keep our web-side updated with new items so our customers can view the new items as soon as we get them. We find this the fastest way to show new arrival to our customers all around the world.

Q. 4: What are your shipping charges, and how long it takes to receive my order?

A. The following are the shipping cost and time in transit :( not including weekends and holidays).

1. Ups Ground for business address (5 to 7 business days).................................................$12.00
2. Ups Ground for residential address (5 to 7 business days)...............................................$16.00
3. Ups 3 Days (3 business days)............................................................................................$29.99
4. Ups 2nd Day Air (2 business days).....................................................................................$49.99
5. Shipping To ALASKA,HAWAII,PUERTO RICO,VIRGIN ISLAND (5 to 10 business days)..$45.99
6. Shipping To MAXICO,CENTRAL AMERICA (5 to 10 business days).................................$39.99
7. SHIPPING TO MOST EUROPEAN COUNTRIES (5 to 10 business days)........................$49.99
8. Shipping To AUSTRALIA & N.Z. (5 to 15 business days)...................................................$49.99
9. Shipping To CANADA. (5 to 10 business days)..................................................................$29.99
10. Shipping To UNITED KINGDOM. (5 to 15 business days).................................................$29.99

NO COD (SORRY)
Orders placed on business days from (monday-friday) before 3:00pm us/central time will be processed and shipped the same day.
Shipping charges are non refundable.

Q. 5: Do your company offers drop-shipping services?

A. yes we do .please call 972-243-4919 or e-mail sales@25centbodyjewelry.com to get more information.

Q. 6: Can I pick my own quantities on item that I buy?

A. No, these quantities are pre-pack .Most of our items are available in mix pack for customer easiness. In mix pack you will receive more variety of colors or sizes shone in the picture.

Q. 7: what metal is jewelry made off ?

A. All of our jewelry is made of top quality 316L surgical steel. In belly button ring the curve bar or shaft is made of 316L surgical steel and the dangle is made of brass or copper with rhodium plated.

Q. 8: Do you ship to p.o box?

A. No,sorry we do not ship to p.o box.

Q. 9: How do I know the color, size material & gauge specification. That what will I get in my order?

A. When you click the thumbnail picture of the item, the next page has a full page description with a closer picture of the particular item.

Q. 10: What happens when an item goes out of stock?

A. When an item is out of stock, it will be automatically hidden from the web site, preventing our customer to order the out of stock item. When the item is back in stock, it is back on the web site, enabling the customer to view and order the item. Usually, it takes 2-4 week for an item to be back in stock. We recommend that you check our website twice a week to see if the item is back in stock.

Q. 11: Why am I being charged sales tax when I have a valid Texas sales tax permit?

A. If the order is being shipped out of Texas, with in the USA, you will not be charged sales tax. For orders being shipped internationally, you may be charged import taxes in your country. If we are shipping the order with in Texas, please e-mail us with your Texas sales tax permit number. We will credit the sales tax amount back to your credit card or your pay pal account .

Q. 12: What if I want to place an order by phone instead of online?

A. Yes, we take orders by phone. Please feel free to call during our business hours from 10 AM - 7 PM Central time.

Q. 13: What is your return and exchange policy?

A. We accept returns or exchange on any defective item notified within 3-5 working days . Before making a return, please contact us to get a return authorization (RA) number and return shipping charges will be paid by custumer. On non- defective item returns, a 20% restocking fee will charged & shipping will be paid by customer.